Return & Refund Policy

All sales are final and we do not offer any returns. In certain circumstances, we may offer a refund if the item is faulty or damaged. You have 30 days after receiving your item to request a refund.

To start a refund, you can contact us at merch@fsl.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have received a defective, damaged or the wrong item, please take a video of the unboxing and send it to us at merch@fsl.com.

Exceptions

Unfortunately, we cannot accept returns or refunds on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not.

If more than 15 business days have passed since we’ve approved your return, please contact us at merch@fsl.com.